Author Archives: Peter

Skype Billing (Viewers)

What Is Skype Billing?
Skype Billing allows you to safely and securely use CAM4 tokens to pay for private shows using Skype.
 
How does it work?
After login in please go to the Payment and Subscriptions section in My Account and follow these 3 easy steps:
1. Enter your Skype username to link your accounts
2. Enable ‘Skype Billing’ once your account is connected
3. Ensure your account has Tokens, then message the Broadcaster on Skype and enjoy!
 
Important Notes
  • Make sure you always call the broadcaster. To prevent unwanted charges, viewers must start the Skype call in order for Skype Billing to start.
  • Look for “STARTING BILLING WITH A PRICE OF [TOKEN AMOUNT] TOKENS PER MINUTE. FIRST BILLING IS FOR 65 SECONDS.” at the start of your show. This message means that Skype Billing is working correctly.
  • Skype Billing doesn’t work for group shows as there would be more than two Skype accounts on the same call
  • Make sure to add the broadcaster to your Skype contact list. Skype Billing doesn’t work if the viewer and broadcaster are not in each other’s contact lists.
  • You can send additional tokens during Skype Shows by using the special command !tip [TOKEN AMOUNT] (For example !tip 10 will send 10 tokens).
  • Skype Billing is useful if you prefer to use Skype, but CAM4 does not take responsibility for fraud or misuse that happens away from our platform. The safest private show is still on CAM4!

Are you a broadcaster? Click here to see the Broadcaster FAQ

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Skype Billing FAQ (Broadcasters)

What is Skype Billing?
Skype Billing allows you to safely and securely charge a user CAM4 tokens for private shows using Skype.
Why set up Skype Billing?
  • Reliability – CAM4 tokens are automatically transferred to your CAM4 account every minute during a Skype Show, based on your agreed-upon rates. This way, you can be sure you will receive your tokens – just like a regular CAM4 private show.
  • Convenience – Once you’ve set up Skype Billing, you can use it to earn tokens on any device you choose – like your laptop, phone or tablet – from anywhere in the world. CAM4 users will be able to contact you directly on Skype by going to your profile.
  • Flexibility – Skype Billing allows for special tips in addition to your per- minute rate. Viewers can use the command: !tip [TOKEN AMOUNT] for example. !tip 10 on Skype to send you extra tokens.
  • Security – Your security is always important to us. Using Skype Billing through CAM4 lets you get paid for Skype shows without having to give personal information – such as your address or bank account – to your viewers.
  • Privacy – Your calls are still totally private! CAM4 only tracks information such as the start and end of the call to make sure your tokens are earned accurately. We don’t monitor the calls or store any other information about your conversations, contact lists or account info.
How it works

After login in please go to the Skype Billing section accessible in the Broadcaster Dashboard and follow these 3 easy steps:

1. Enter your Skype Username and Skype Password to connect your Skype account to CAM4
2. Enable Skype Billing, set a price and we’ll let users know they can chat with you via Skype
3. End the call and check the balance in your earnings section
 
 
Important Notes
  • Make sure the viewer always calls you. To prevent chargebacks, viewers must start the Skype call in order for Skype Billing to start.
  • Please note that after connecting your account as a Broadcaster it will also be connected automatically as a viewer in the Payment and Subscriptions section from My Account and you will be billed for any Skype calls you make to another Broadcaster that has Skype Billing enabled. To avoid this situation you can go to the Payment and Subscriptions section and disable ‘Allow my Skype Account to access my CAM4 Token balance for Skype calls’.
  • Look for “STARTING BILLING WITH A PRICE OF [TOKEN AMOUNT] TOKENS PER MINUTE. FIRST BILLING IS FOR 65 SECONDS.” at the start of your show. This message means that Skype Billing is working correctly.
  • Skype Billing doesn’t work for group shows as there would be more than two Skype accounts on the same call.
  • Make sure to add the viewer to your Skype contact list. Skype Billing doesn’t work if the viewer and broadcaster are not in each other’s contact lists.
  • Skype Billing is useful if you prefer to use Skype, but CAM4 does not take responsibility for fraud or misuse that happens away from our platform. The safest private show is still on CAM4!

Are you a viewer? Click here to see the Viewer FAQ

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Cam4: Twitter Terms Of Service update

 

Guidelines For Broadcasters

Twitter is updating its Terms of Service, effective January 1st, 2020.
 
The update will affect the type of Adult Content users can tweet. Adult Content includes many things, including nudity (part or full) and sex (real or simulated).
Here is what you need to know to keep your Twitter account from being suspended:
 
Allowed?
 
  • Links to CAM4 and your CAM4 Profile
  • Posts, shares or live video, that don’t feature Adult Content
  • Links to photos or videos of Adult Content hosted on other sites
NOT Allowed?
 
  • Photos or videos featuring Adult Content included directly in tweets
  • Pictures or videos featuring BDSM
  • Pictures or videos featuring bodily fluids such as semen
For more information, you can read the full guidelines at https://help.twitter.com/en/rules-and-policies/media-policy

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How to use your chat settings

You are able to customize your chat experience using your chat settings. These can be found by clicking the small cogwheel in the top right corner of your broadcast window as below:

 

The chat settings offer you the following options

Chat Settings Overlay

  1. Font Size: This gives you five options ranging from very small to very large to view the chat comfortably
  2. Mute Private Show notification sound: This option can be used to turn off the sound notifications you receive when a private show request is made
  3. Show avatars in chat: This can be used to remove avatars within the chat, this can be helpful on smaller screens
  4. Disable Private Chat: If you prefer not to receive private messages during a show please select this option
  5. Turn off room invites: Blocks invitations to visit other rooms 
  6. Use Chat Filters: This option, in particular, enables you to restrict access to your room to specific groups of people 
    • Users that speak my language
    • Users with tokens
    • My Friends & Favorites
    • Gender (Female, Male, Transgender)
  7. Do not notify me when Gold users enter my room: This can be used to reduce the number of notifications received during a show

 

 

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How to use My Shop Sale

Broadcasters

Please go into your Broadcasters Dashboard and for each “My Shop” item you will see the option to set the item on sale by clicking on “Item Sale”.

When opening “Item Sale” you will see the following options:

  1. Set Duration of the sale 
  2. The new discounted price for viewers. The discounted price needs to be lower than the initial one.
  3. The new discounted price for Fans. The discounted price needs to be lower than the initial one.
  4. Start the sale

When a sale is set on a My shop item you will see the following in your My Shop Area

If you re-enter the Item Sale option on a video that has a Sale set on it you will see all of the information added for that sale, and know exactly when the sale will end, and also have the option to End Sale at any time you wish. The discounted price can’t be changed during a Sale, you will need to End that sale and create a new one if you wish to change the price.

If you choose to end the sale manually you will receive an “Are you sure” confirmation like the one below.

Viewers

When you enter a broadcaster’s profile and the broadcaster has My Shop items on sale you will see them marked as below and you will be able to buy the video at the discounted price requested by the broadcaster. 

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Phishing

What is Phishing?

Phishing attacks are intended to collect your personal data, financial information or install viruses/trojans on your machine. They can be delivered by many methods

  • Email: A message containing a link to a malicious website or a faked login form designed to capture your username and password. Typically this mail will offer you something that seems too good to be true (free tokens) or claim you need to visit a link for some urgent reason (to Validate your account or similar)
  • Skype & other messengers: People claiming to be Cam4 staff asking you to do something (private shows, an audition, a problem with your account, etc) or again links that may be malicious or images that may be infected. 
  • Inbox messages: Faked messages saying you received a tip or gift, links requiring login – you may also see these appear in chat

What can you do about it?

  • Don’t reveal personal or financial information in an email, and do not respond to email solicitations for this information. This includes following links sent in email. 
  • Before sending or entering sensitive information online, check the security of the website. 
  • Pay attention to the website’s URL. Malicious websites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com versus .net). If you look at the site URL in the browser address bar you will see the following

The presence of the padlock to the left of the URL shows that we have the security certificate for the domain and the link is valid. A faked page will not have this. See the example below

  1. The padlock shows with a red line through it, showing this is not a secure site
  2. Note the domain name does include cam4 but is not cam4.com.

Please pay attention to links like this provided through any method, particularly those asking you to login or provide personal information

Protect yourself

  • When in doubt, throw it out: Links in email, tweets, posts, Skype etc are often how information is compromised. If it looks suspicious, even if you think you know the source, it’s best to delete or – if appropriate – mark it as junk.
  • Think before you act: Be wary of communications that ask you to act immediately, offers something that sounds too good to be true or asks for personal information. If you want to check if the request is valid, please contact us directly at support@cam4.com, do not use the link you received.
  • Use a strong password: Make sure you do not use the same password for everything. Some tips on using a good password can be found here
  • Lockdown your account: In addition to a good password, make sure to add your security questions for additional protection. You can also add 2-factor authentication by using our SMS verification system

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My browser is blocking Flash (Safari)

Due to recent changes, you may find your browser is blocking Flash from running when you try to broadcast. You will see the screen below in Safari

 

Please click on “Click to use Flash” to bring up the window below

 

Please choose “User Every Time” or Use Once” as you prefer

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My Browser is blocking Flash (Firefox)

Due to recent changes, you may find your browser is blocking Flash from running when you try to broadcast. You will see the screen below in Firefox

This presents you with two choices

Click on Run Adobe Flash and you will see the screen below

Choose Allow to permit access to your cam and microphone

If you wish this to be a permanent change so you don’t see this each time you start please click Remember this decision

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My Browser is blocking Flash (Google Chrome)

Due to recent changes you may find your browser is blocking Flash from running when you try to broadcast. You will see the screen below in Google Chrome

 

Please click on the blocked plug in icon to the top right of the window

 

 

This will open a notification which allows you to manage your Flash settings

 

 

Please click on manage to change your Flash settings, you will see the screen below

 

 

Click the slider to the right of Block sites from running Flash (recommended) and you will see it change from Block to Ask First

 

 

Once this is completed, please click the padlock to the left of the address bar as below

 

From the menu that appears choose the option you prefer

  • Ask – This will request permission for Flash to access your cam and microphone each time you start a broadcast
  • Allow – This will allow Flash access to your cam and microphone until you change the option
  • Block – This will block Flash from accessing your cam and microphone until the option is changed

 

 

 

 

What is the Transaction Fee on token purchases?

CAM4 uses trusted payment processors to make sure your personal information is secure when you make token purchases. Token purchases have a transaction fee to cover the costs associated with using those payment processors.

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