Find answers and help fast
Find answers and help fast
Make sure you are logged into your CAM4.com account
Click the cogwheel in the upper right of your screen and click “Performer Dashboard”.
You will see the following screen
This is your dashboard where you will
To request a payment, please click on “CASH OUT” which will show you the following screen:
Paxum is now available as a payment method for Performers. Please note the following
Can I send funds from my eWallet to my PayPal account?
No, you must have the Paxum card in order to make this transfer.
How soon will new cards be available?
Paxum hopes to have new cards printed and sent out in the next 4-5 weeks.
Are funds loaded to my external card automatically from my Paxum account?
As soon as funds are sent to Paxum, they are loaded into your account. You can log into your Paxum account and see that you received the funds. You can then start a withdrawal to your bank account by wire/eft/sepa or you can withdraw to an external credit card. You can take a combination amount or all and even send funds to another Paxum user.
Can I have a personal account with Paxum if I am from the United States?
Paxum is no longer providing this service to USA Personal Account-Holders however if you have a company, you can open a Paxum Business account or, if that’s not possible, note that you can open an account with Paxum Bank (www.paxumbank.com).
When trying to register information on Paxum they request a series number for my ID; what is this?
Document Number: There are two fields here; Series and Number. If your document does NOT contain a Series, then simply input a hyphen “-” in that field. In the Number section, that is where you will input the number found on your Document (passport number, DL number, etc)
I know that at the moment only the wire transfer is available for Paxum, but can they attach any card that has an IBAN linked to it or is there a list of cards that are accepted or not?
An IBAN is required for withdrawals using bank transfers (wires). Withdrawals using an external credit/debit card requires only the debit/credit card number and information.
Please note: all debit and credit cards are accepted except cards issued by financial institutions in Canada, USA, Israel, and Japan.
What do I fill in for “Source of income”/”Purpose of account”?
Source: “Granity Entertainment”; Purpose “Receiving Payment
Is there a minimum payout request for Paxum?
Yes, the minimum payment request is $50.00
What documents are needed for Paxum approval?
Note: For countries requiring “2” photo ids. If they take a National photo ID to a notary and have the document notarized they will accept just “1” photo identification but it must be with a notary.
Is there a Paxum Office located in Colombia?
Yes, Pereira, Risaralda Colombia. Contact: Colombia@paxum.com (Cristian)
I sent a payment to Paxum, can I get it back?
Yes you can
For unverified Paxum accounts. Log in to your Paxum and click the reverse link to the bottom right of the screen
For verified Paxum account holders please contact email@example.com
If you do not see the webcam picture but instead all you see is a white screen, please try the following: Sometimes other devices on your computer (other cameras, video cards, software) will show up as a camera source to Flash, and you need to specify which one is your active webcam.
Direct deposit payments are similar to wires, but because of the way they are processed they are faster and there is no cost to the performer.
PLEASE NOTE: While there is “no fee” from us to send the payment, your bank may charge a fee. This is not something we have any control over so please check with your bank.
Direct deposit payments are processed WEEKLY on FRIDAYS with a minimum payment request of $100.
Payments must be requested by TUESDAY 11:59pm EST to be included for payment on FRIDAY.
Payment will show on your bank statement as: TLE OPPORTUNITIE DIR DEP
The following is a list of fields required for Direct deposit payments.
Account Holder Information
Account Holder Information
Due to changes made by our Direct deposit processor it will not be possible to add Direct deposit as a payment method to multiple accounts using the same Social Security Number (SSN).
How does it affect you?
To add an additional layer of security and prevent others being able to login to your account you can now set up SMS verification, it only takes a few seconds to do.
5. Please choose your Country, add your cell phone number and your Cam4 password.
6. Once you click submit a code will be sent to your phone
7. Once you enter the code on Cam4 your SMS setup will be complete
Can I disable SMS?
Yes, you can disable SMS by entering the SMS code sent to your phone and your Cam4 password. If you do not have access to your phone or can’t recall your Cam4 password please contact firstname.lastname@example.org
Can I change my phone?
Yes, you can change your phone by editing the details previously provided during the original setup
What if I lose my phone?
Please contact email@example.com for assistance
Convert your earnings into CAM4 Tokens to spend on CAM4.
NOTE: Registration and approval are still required for this method of payment as tokens have a cash value.
We love performers and the experiences they create. As part of our commitment to helping performers create memorable, unique experiences, CAM4 is proud to feature fewer limits than other cam sites. Performers are free to create the content they wish to create, with respect to the following few guidelines.
Please note that CAM4 is the sole arbiter of what meets these guidelines, and any actions will be made at their discretion.
CAM4 does not discriminate against performers who have children. Performers with children are not barred from broadcasting on CAM4 or being promoted on CAM4 social media.
Animals can appear on cam if they are not involved in any sexual capacity.
Bestiality is an immediate ban. A nude performer cannot interact with an animal in any way.
Rape, forced sex and other violence, simulated or otherwise, is not allowed on cam. Cutting is not allowed on cam.
Family members are not permitted to appear on the same cam. Incest, actual or simulated, is not permitted on cam.
Racial slurs are not allowed.
Hate speech of any nature is not allowed.
CAM4 will be the sole arbiter of what is hate speech, including racial slurs or prejudicial commentary based on race. Be nice.
Prerecorded videos are not permitted. All broadcasts must be live.
Performers are encouraged to stream video games or similar content, similar to Twitch.
Performers may stream content such as video games as long as they appear on cam as well. Performers may:
Please report any suspicious activity on account to firstname.lastname@example.org
*Cam4 reserves the right to decide whether Content, chat or any User-Generated Content complies with these Terms and it will be the Site Administrator’s decision whether to remove content or terminate an account, in his or her irrefutable and sole discretion.
Getting started with Cam4 is quick, free and easy! Click the “Create Free Account” button in the upper right of the Cam4.com home page and use the steps below to create your performer account.
Create an account that fits you and your personality. Make sure that you use an email address that contains no personal information.
HINT: Create a new email account with Gmail, Yahoo, etc. using your user name. This will keep your Cam4 account separate from your personal email. Make sure that your password is unique to Cam4.
Once you have created your account we’ll send a verification link to the email address you used to create the account. All you have to do to verify the account is click the link in the email. This will return you to Cam4 where you will receive a congratulations message on successfully creating your account.
Set up your profile! Your profile is where your fans can find out the latest about you. Add a profile picture, then share the right details with the right people. Start by clicking the cogwheel in the upper right of your screen and choose “MY ACCOUNT” in the drop down. From here you can block countries/states/provinces, set your profile image, etc. Keep in mind that anything you share on your profile is visible to all members, logged in or not, and will also be picked up by the search engines.
Once you are happy with your profile you are set to broadcast! There are no schedules or minimum hours required. You decide when you go on cam and what you do in front of your cam. Please make sure to read the rules on your chat window as these are important.
Each token you receive is worth .10 (100 tokens = $10.00). Once you have received some tokens, you can click on the Cam4bucks link in the orange bar; this is where you will upload your documents to be approved to cash out the tips received. The minimum payout is $50.00.
For more information on camming please visit the training center at:
Enjoy your time at Cam4.com and Happy Camming!
What is a Master Account?
A Master account is the main account of a studio. This account should only be accessed by the Owner of the studio and is the only account that can request payment from the studio.This account cannot broadcast and the profile is hidden from public view.
How Do I Create a Master?
Go to https://www.cam4.com/studio to register.
NOTE: Your Studio name and user name are not required to be the same.
What Information is Needed for a Master?
Once you click “Create Account” a verification email will be sent to you.
Click “Verify Your Account” and it will return you to the website with this message:
Clicking “Get Started” will take you to the next step of uploading your government-issued photo identification.
Make sure you enter your full name as it appears on your identification and don’t forget to tick the box
Click “Next” to be taken to “Live Snapshot”. This is required so the approval team can compare the identification to the screen cap taken. Click on the “Start Camera”. When you are happy with the photo click “Capture”.
You do have the opportunity to redo your photo if you’re not happy with it.
Once you’ve completed the steps, you will see:
Once approved, you will receive the following email. NOTE: Approvals generally take less than 24 hours, but can take a bit longer depending on volume.
Click “Manage Your Studio” in the email received and you will be taken to your Studio Dashboard.