Skype Billing (Viewers)

What Is Skype Billing?
Skype Billing allows you to safely and securely use CAM4 tokens to pay for private shows using Skype.
 
How does it work?
After login in please go to the Payment and Subscriptions section in My Account and follow these 3 easy steps:
1. Enter your Skype username to link your accounts
2. Enable ‘Skype Billing’ once your account is connected
3. Ensure your account has Tokens, then message the Performer on Skype and enjoy!
 
Important Notes
  • Make sure you always call the performer. To prevent unwanted charges, viewers must start the Skype call in order for Skype Billing to start.
  • Look for “STARTING BILLING WITH A PRICE OF [TOKEN AMOUNT] TOKENS PER MINUTE. FIRST BILLING IS FOR 65 SECONDS.” at the start of your show. This message means that Skype Billing is working correctly.
  • Skype Billing doesn’t work for group shows as there would be more than two Skype accounts on the same call
  • Make sure to add the performer to your Skype contact list. Skype Billing doesn’t work if the viewer and performer are not in each other’s contact lists.
  • You can send additional tokens during Skype Shows by using the special command !tip [TOKEN AMOUNT] (For example !tip 10 will send 10 tokens).
  • Skype Billing is useful if you prefer to use Skype, but CAM4 does not take responsibility for fraud or misuse that happens away from our platform. The safest private show is still on CAM4!

Are you a performer? Click here to see the Performer FAQ

How to use My Shop Sale

Performers

Please go into your Performer Dashboard and for each “My Shop” item you will see the option to set the item on sale by clicking on “Item Sale”.

When opening “Item Sale” you will see the following options:

  1. Set Duration of the sale 
  2. The new discounted price for viewers. The discounted price needs to be lower than the initial one.
  3. The new discounted price for Fans. The discounted price needs to be lower than the initial one.
  4. Start the sale

When a sale is set on a My shop item you will see the following in your My Shop Area

If you re-enter the Item Sale option on a video that has a Sale set on it you will see all of the information added for that sale, and know exactly when the sale will end, and also have the option to End Sale at any time you wish. The discounted price can’t be changed during a Sale, you will need to End that sale and create a new one if you wish to change the price.

If you choose to end the sale manually you will receive an “Are you sure” confirmation like the one below.

Viewers

When you enter a performer’s profile and the performer has My Shop items on sale you will see them marked as below and you will be able to buy the video at the discounted price requested by the Performer. 

CAM4 Games Center

Roll the Dice

In this game, the performer will have to set a price per roll and set up 6 prizes. The game cannot be started without all 6 options (dice faces) and a price being set.

Please note: 

  • the price input field has a limitation of 3 digits.
  • the prize input fields have a limitation of 25 characters. 

Once the game is started, all viewers on the room will have the Play Roll the Dice button in the action bar under the player, and will receive a chat notification that the game is active and the possible prizes.  

Once clicked the Play Roll the Dice button a game window will be opened over the chat. Here the viewer can see the price per roll, the prizes that they can win and a Roll The Dice button, which will randomly choose a prize once it is clicked.

After a roll the game will be paused for 1 minute,  to allow time for the performer to give the reward that was won. If they don’t need that much time, performers can reset the timer.


Token Keno

In this game, the performer can set up to 12 prizes with the cost they choose. An option to be added to the game must have a prize and a cost. To start the game the performer has to click on the Start Token Keno button. Once the game is started the options cannot be edited. A chat notification will notify all users that the game is enabled.

 

Limitations: 

  • the price input field has a limitation of 3 digits.
  • the prize input fields have a limitation of 15 characters. 

All viewers now can see the Play ‘Token Keno’ button in the action bar under the player, and if they click on it, the Token Keno game window will be displayed over chat. Here they can see a list of the prizes they can unlock and the squares they can choose with the cost to unlock them. The viewer is not aware of which prize the squares have. To play the game the viewer has to click on the square he wants to unlock. Once he clicks on the square an animation is displayed with unlocked prize.

A chat notification is sent to inform all users that the viewer unlocked a prize. After a pick the game is paused for 1 minute,  but the performer has the possibility to resume it faster by pressing the Allow Unlock button that replaced the Game Center button. The unlocked prizes are displayed in the game window as greyed out and strikethrough. After the last square is picked the game ends.

The performer can end the game when ever they want, to do so they have to go to the game settings window and click on the End Token Keno button.

 

Spin the Wheel

 

In this game the performer can set up a number of prizes and a price per spin. The minimum number of prizes is 6 and the maximum is 12. The broadcaster must set the price per spin and also the minimum number of prizes(6) so that the game can be started.

Limitations: 

  • the price input field has a limitation of 3 digits.
  • the prize input fields have a limitation of 25 characters. 

The performer can start “Spin the Wheel” with  “Elimination mode” active or not. If the “Elimination mode” is active, prizes are removed from the wheel as they are won and the game will end after the last prize is won. The “Elimination mode” cannot be deactivated while the game is active. By default, the “Elimination mode” is not checked.

The viewers will have to pay the price to spin and win a random prize. After the game starts, the “Game Center” button will be replaced with “Spin the Wheel”, on the performer side.
After the performer starts a game a chat notification will be sent to all users with all the prizes in the game.

All viewers will see the Play ‘Spin The Wheel’ button, and once they click on it the Spin The Wheel game window will be displayed over the chat. In the game window the viewers will have a Spin button with the cost per spin, and the wheel with all the possible prizes.

A chat notification is sent to inform all users that a viewer won a prize.

After a spin the game will be paused for 1 minute, but the performer has the possibility to resume it faster by pressing the “Allow Spin” button that replaced the Spin the Wheel button.

The performer can end the game whenever he wants, and he can do it by clicking on the the “Spin the Wheel” button and the press “End Spin the Wheel”.

Private Shows – Fixed rate private shows

We have added the feature “Fixed Rate” which provides the ability to sell private shows in 10 minute blocks as an alternative to the existing pay per minute shows.

The options for this appear in your broadcast window

 


 


 

A Viewer will see the performers chosen options when clicking on the request private show button


 

The viewer can choose to extend the show at any time


 

When the purchased block of time is about to expire a prompt will appear offering the opportunity to extend the show by purchasing an additional block of time, this can be done an unlimited number of times during a show.


 

Once a viewers token balance is too low to purchase further blocks of time a notification will be displayed as below

 


It is also possible to purchase additional tokens at any time during a show

Please Note:

  • Spies remain on a per-minute basis when spying a Fixed rate show
  • viewers not currently spying or being the primary private show viewer are presented with the amount of time remaining for the block of time in progress.

 

 

 

 

How Do I Upload Videos For Sale?

You can upload videos for sale from a new My Shop area on your profile.

To get started, you need to upload your first videos.

 

1. Click Manage Shop in My Account

My Shop - My Account Side Menu

 

2. Drag your video files into the upload area

Upload Area

The maximum file size is 1GB.

 

3. Fill out the details of your video

My Shop - Upload Video

  • Title. This is what your video is called. Pick a name that entices people to want your video!
  • Description. Write a short explanation of what your video is about.
  • Hash Tags. Add some tags to make it easier to find your video.
  • Tokens. Decide how many tokens your video costs.
  • Free. Check this to make your video free for viewers. You could add free teasers of your longer videos!

 

4. Click Start Upload

The upload will begin! 

Once the video is uploaded, there will be a short transcoding phase to prepare it for the CAM4 video player.

Uploading

 

5. Wait for Approval

My Shop - Pending Items

Your video needs to be checked to make sure that it meets the CAM4 Terms and Conditions. This may take up to 48 hours.

 

6. Manage your Shop

Once your videos are approved, you can manage them from the My Shop section. You can edit the details of each video, or monitor your earnings once your shop is available for viewers.

Edit Video Details

You can click the edit button to make changes to your video details. From here, you can change the title, description, hash tags, cost, and downloadability of your video. Click thumbnails to choose a cover for your video from a list of frames.

You may also delete videos from CAM4 from here.

My Shop - Edit Video 1  My Shop - Edit Video 2

 

7. Keep an eye on your stats!

Check Earnings 

Once your shop goes live for all users this Spring, you will be able to see how much you’ve earned from each of your uploaded videos on their thumbnails.

My Shop - Thumbnail in My Shop

 

Get Insights 

You can use your My Shop Insights to help you refine your shop and make popular videos!

Click the Insights button to get a detailed view of your earnings per video, your top shopper and more.

My Shop - Insights Navigation

 

My Shop - Insights Page

 

 

 


Frequently Asked Questions

When will viewers be able to buy my videos?

Your videos will go on sale from your profile in Spring 2017. Make sure you have your videos uploaded and ready to sell!

 

Why can’t I see My Shop in My Account?

If you are interested in selling videos but do not see My Shop, please contact support@cam4.com to have this section enabled on your account.

 

What happens if my video contains music in the background?

Due to copyright issues, if any music is heard in the background of your video, ALL sound must be muted.

 

How do I protect my privacy when using My Shop?

You can control who can see your shop by limiting what countries can view your profile. You can delete your videos at any time. For more information on protecting your privacy will on CAM4, click here.

 

What happens if I delete something from My Shop?

If you delete something from your video gallery, it is also deleted from CAM4 entirely.

 

Can I upload videos directly phone my mobile phone?

Yes! By logging in to CAM4 on your mobile phone browser, you can follow the same steps as above to upload videos you recorded on your phone.

 

CAM4VR FAQ

How do I view VR Cams on CAM4?

Step by step instructions for viewing a VR stream:

  1. Make sure you’re using one of the Supported Devices and Supported Browsers
  2. Go to https://www.cam4.com/
  3. Click on any VR streams (indicated by the “VR” tag)
  4. Notice how you can interact with the VR player by clicking and dragging. This represents the browser-based view.
  5. Click on the “View in VR” button in order to view the scene on your VR device. We call the VR scene in your VR device the VR view.

 

What are the supported devices?

For the browser-based view:

Any modern browser on any modern platform

For the VR View

Supported Device

Supported Browser

HTC Vice

Mozilla Firefox

Oculus Rift

Mozilla Firefox

Oculus Go

Oculus Browser

Samsung GearVR

Oculus Browser, Samsung Internet

Google Daydreem

Google Chrome for Android

Google Cardboarn

Google Chrome for Android

 

Please Note:

  1. Only works on the above Supported Devices and their respective Supported Browsers.
  2. For Firefox and Vive/Rift, on certain computers, especially laptops with NVIDIA chipsets, one might need to enable the discreet GPU. Instructions here.
  3. For Chrome and Cardboard the video quality and scene quality is lower than any other combination.
  4. Tipping, chat, private chat, etc. are only available in the browser-based view. They are not available in the VR view.

 

Can I buy tokens while using CAM4VR?

Yes, you can buy tokens in the browser-based view, but not currently in the VR view.

Can I request Private Shows?

Yes, you can buy request Private Shows in the browser-based view, but not currently in the VR view.

Can I chat with the CAM4VR performer?

Yes, you can chat in the browser-based view, but not currently in the VR view.

What happens if I get too excited?

It happens, just remember to stay calm, relax, and enjoy the experience ;-).

Beat The Leader

What Is Beat The Leader?

Beat The Leader is a game viewers can play to make sure they are always the Tip Leader in a room – so they can keep getting the attention that comes with being the leader!

How does Beat The Leader work?

The Beat The Leader button gives viewers the option to automatically send a performer enough tokens to become the new tip leader.

Beat The Leader

How many tokens does the Beat The Leader button send?

After clicking Beat The Leader, you can choose to send enough tokens to match the current leader, plus 1 – making you the new tip leader.

Or, you can choose to CRUSH the current leader by sending an extra 100!

Where can I find Beat The Leader?

 Beat The Leader is available on any cam that has tipping enabled. The button will appear below the goal bar once a viewer has become the tip leader.

 What if I tip anonymously?

 If you send tips anonymously and become the tip leader, you will appear as anonymous in the Beat The Leader menu.

Live Show Scheduling

Imagine if you had a TV guide for Cam4, and you could include own Cam4 shows. You can stop imagining because it’s now a reality! Our new Live Show Scheduling tool has launched! Cam4 viewers can subscribe to any model’s schedule and get reminders before they go live. You don’t need to be a Gold Member, this is available to all Cam4 users. Start by clicking the orange Subscribe button on your favorite models’ Cam4 pages. Scheduled shows are no different in price that regular shows, it’s just our way of making it easier for you to know when your favorite models are online. You can subscribe to a maximum of 100 models, and receive notifications 15 minutes before the shows begin.

Sync your calendar with your iPhone or export it to iCal, Outlook, or Google Calendar to make sure you don’t miss a show. Just click Calendar in the My Account tab and click on the icon you wish to export your schedule to (iCal, Outlook, Google Cal). Plus, models can share their goals, how long the show will be, and tease you with what they’ve got planned for each show so you can know what to expect.

Viewer FAQs How many broadcasters may I subscribe to? You may subscribe to a maximum of 100 broadcasters.

Does Live Show Scheduling require a Cam4 account? Yes. Basic Cam4 Members and Cam4 Gold Members may use the Live Show Scheduling feature. To sign up for a free Cam4 account, click here.

How do I see my Live Show Schedule? You can see your Live Show Schedule by going to your account information on the upper right corner. Click the Calendar icon next to your username at the top of the site.

User CP

You can also see your Live Show Schedule by clicking Calendar in the My Account tab.

Calendar View

What do the colors on the calendar refer to? Orange dots refer to Live Shows scheduled by broadcasters that you subscribe to. Blue dots refer to Live Shows that you are scheduled to perform in.

How do I know how many shows are scheduled today? The number of shows scheduled for the current day is displayed next the calendar icon on the top of the site.

User CP

Fan Club FAQ

  1. What are Fan Clubs?
  2. How do I join a Fan Club?
  3. How much do Fan Clubs cost?
  4. What do I get for joining a Fan Club?
  5. What payment methods can I use for my Fan Club subscription?
  6. Can I be in more than one Fan Club?
  7. How do I cancel / leave a Fan Club?

 

1. What are Fan Clubs?

Fan Clubs are a direct, personal way for you to connect with your favorite performers – while getting exclusive fan benefits.
You can join a performer’s Fan Club to start supporting them directly for a token subscription cost per month. Those tokens go right to the performer – granting you perks like a private image gallery and unlimited private messaging.

 

2. How do I join a Fan Club?

Performers with their own Fan Club have a Join Fan Club button on the top of their profile.

fanclub1

Click this button to join while you’re watching their show or visiting their profile.

Or, if your favorite performer doesn’t have a Fan Club, you can go to https://cam4.com/fan-club to browse for one to join!

 

3. How much do Fan Clubs cost?

Each performer sets their own Fan Club subscription cost. These tokens go directly to the performer.

 

4. What do I get for joining a Fan Club?

As a member of a performer’s Fan Club, you get:

  • Access to a private Fan Club image gallery full of pictures for fans only.
  • Unlimited private messaging to the performer.
  • Priority messaging to the performer’s CAM4 Mail.
  • A special chat badge to show off beside your username.
  • A special rate on the performer’s video shop items.
  • Unlimited spy show access to all of the performer’s Private Shows.
  • The performers appreciation for your direct support!

 

5. What payment methods can I use for my Fan Club subscription?

You can pay for your Fan Club subscription by token balance or credit card.

Token Balance: As long as you have enough tokens in your balance, you can subscribe to a Fan Club. From then on, the token cost will be subtracted from your balance each month that you stay subscribed.

Credit Card: You can also subscribe to Fan Clubs using a credit card. You will be billed $4.95 monthly for as long as you remain a fan.

 

6. Can I be in more than one Fan Club?

Yes. There is no limit to the number of Fan Clubs you can join.

 

7. How do I cancel / leave a Fan Club?

First, click on My Account in the dropdown menu on the top right of the site.

From the menu on the side, click Payment & Subscriptions.

You’ll see the list of Fan Clubs you are subscribed to in the Active Subscriptions section of this page. How you leave one of these Fan Clubs varies based on your payment method:

Token Balance: If you pay for your Fan Club subscription with your token balance, you can click the Don’t Renew button on the Fan Club preview to end the subscription.

Credit Card: If you pay for your Fan Club subscription with your credit card, you can click the Don’t Renew button on the Fan Club preview to find your payment processor and follow their directions to end the subscription.

What are CAM4 Browser Notifications?

CAM4 Browser Notifications lets you know when your favorite performers are broadcasting live, so you never miss them in action.

If one of your favorite performers is broadcasting when you come online, or starts broadcasting while you’re online, a notification will appear in your browser. You can click it to easily start watching the show.

How do I enable CAM4 Browser Notifications?

Browser Notifications are enabled by default. Just favorite some performers and you’ll be notified when they start performing!

Once you see a notification for the first time, your browser will ask if you accept desktop notifications.

Are CAM4 Browser Notifications active when I’m not on CAM4?

No, you will only receive CAM4 Browser Notifications when have CAM4 open in a browser window and are logged in to your account.

However, if you accept desktop notifications, you will receive CAM4 Browser Notifications while surfing the web, reading emails, or anything else on your computer – as long as you have CAM4 open in a browser.

Do the notifications repeat?

No. Notifications for the same performer aren’t repeated, so you won’t be spammed by unwanted messages.

How do I disable CAM4 Browser Notifications?

Disabling Browser Notifications depends on the browser you use:

Safari:
Click Safari in the toolbar at the top of the screen.
Select Preferences.
Choose Notifcations.
Choose to block any sites, apps, and extensions that already have permission to send you notifications.
Chrome:
In the top-right corner of the browser window, click the Chrome menu icon .

Select Settings.

Click Show advanced settings.

In the “Privacy” section, click Content settings.

Click Manage exceptions to block any sites, apps, and extensions that already have permission to send you notifications.

Firefox:
Press Ctrl-I on Windows or Cmd-I on Mac and click anywhere on the open browser.
Select View Page Info.
Select Permissions.
Choose Show Notifications.
Choose to block any sites, apps, and extensions that already have permission to send you notifications.