Phishing

What is Phishing?

Phishing attacks are intended to collect your personal data, financial information or install viruses/trojans on your machine. They can be delivered by many methods

  • Email: A message containing a link to a malicious website or a faked login form designed to capture your username and password. Typically this mail will offer you something that seems too good to be true (free tokens) or claim you need to visit a link for some urgent reason (to Validate your account or similar)
  • Skype & other messengers: People claiming to be Cam4 staff asking you to do something (private shows, an audition, a problem with your account, etc) or again links that may be malicious or images that may be infected. 
  • Inbox messages: Faked messages saying you received a tip or gift, links requiring login – you may also see these appear in chat

What can you do about it?

  • Don’t reveal personal or financial information in an email, and do not respond to email solicitations for this information. This includes following links sent in email. 
  • Before sending or entering sensitive information online, check the security of the website
  • Pay attention to the website’s URL. Malicious websites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com versus .net). If you look at the site URL in the browser address bar you will see the following

The presence of the padlock to the left of the URL shows that we have the security certificate for the domain and the link is valid. A faked page will not have this. See the example below

  1. The padlock shows with a red line through it, showing this is not a secure site
  2. Note the domain name does include cam4 but is not cam4.com.

Please pay attention to links like this provided through any method, particularly those asking you to login or provide personal information

Protect yourself

  • When in doubt, throw it out: Links in email, tweets, posts, Skype etc are often how information is compromised. If it looks suspicious, even if you think you know the source, it’s best to delete or – if appropriate – mark it as junk.
  • Think before you act: Be wary of communications that ask you to act immediately, offers something that sounds too good to be true or asks for personal information. If you want to check if the request is valid, please contact us directly at support@cam4.com, do not use the link you received.
  • Use a strong password: Make sure you do not use the same password for everything. Some tips on using a good password can be found here
  • Lockdown your account: In addition to a good password, make sure to add your security questions for additional protection. You can also add 2-factor authentication by using our SMS verification system

SMS Verification

To add an additional layer of security and prevent others being able to login to your account you can now set up SMS verification, it only takes a few seconds to do.

Setup

  1. Please click the small cog wheel to the top right of the page
  2. Choose My Account in the menu that appears
  3. Scroll down to the Security section of the menu on the left
  4. Choose SMS Verification

SMS Verification Setup

5. Please choose your Country, add your cell phone number and your Cam4 password.

6. Once you click submit a code will be sent to your phone

7. Once you enter the code on Cam4 your SMS setup will be complete

 

Can I disable SMS?

Yes, you can disable SMS by entering the SMS code sent to your phone and your Cam4 password. If you do not have access to your phone or can’t recall your Cam4 password please contact support@cam4.com

Can I change my phone?

Yes, you can change your phone by editing the details previously provided during the original setup

What if I lose my phone?

Please contact support@cam4.com for assistance

 

 

Fraud Awareness

There is no way to tell if someone tipping is fraudulent, but there are things you can look for to protect yourself that will help keep it to a minimum and also benefit your fellow performers.

New Members

You can see when someone became a member of CAM4 by checking their profile. Brand new users tipping large amounts may be an indicator of fraud.

Please keep in mind that not all new members are fraudulent. Someone with a longer history at CAM4 does tend to be safer but there is always a possibility of a member contacting their bank and stating they did not make the purchases (chargeback).

Tipping Behavior

There are things you can look for during your show that should be a red flag as possible fraud. Here are a few:

  • If you are chatting while clothed (not performing) and someone tips you – especially large amounts and they are not a regular.
  • Someone tipping you more than requested.
  • Someone tips without chatting or making a request – especially if “requests” is one of your goals.
  • Someone tips and then immediately leaves the room.

Most tippers, especially new ones, will tip in small numbers to see if a performer will follow through with goals or requests.

Rule of thumb: someone spending money wildly may not be spending their own.

Track Your Fraud

If you have repeat fraud from a particular country it may be time to add that country to your block list.

What Do I Do If I Suspect Fraud?

If at any time you feel someone is fraudulent and wish to refuse their tip, please notify us at fraud@cam4.com and we will take care of that for you.

Please keep in mind that all tokens tipped are purchased through one of our processors. Voids are tokens that were purchased with a stolen credit card or the tipper contacted their bank stating they did not make the purchase.

There is no such thing as ‘fake tokens’. Token adders are exe files that are designed to steal your log-in and compromise your account and should never be clicked on. If you find a link to a token adder please report it to us at: technical@cam4.com so we can have it removed.

My show was recorded and uploaded

Whether you broadcast or post images online you run the risk of someone reposting your content. If you find your CAM4 videos/images are uploaded to another website please send an email using the email address associated with your CAM4 account to DMCA@CAM4.com

Please be sure to include the following in your email:

  • Your Full Name
  • The URL /  link of the website where you found your videos/images.
  • The URL / link to each page where your videos/images can be found.
  • Please include screenshots of the pages showing your content

While every effort will be made to have your content removed, please be aware that not all websites will honor a DMCA Takedown request.

My show was recorded and uploaded

Whenever you broadcast using your webcam either on a website or through programs such as Skype, Yahoo/etc the possibility of being recorded exists. In order to protect yourself you should make sure that you always watermark your broadcast. Using Many-cam or another software that allows watermarking will help protect your broadcast as most websites will not permit a watermarked image/video to be uploaded.

If you find that you were recorded there are a few things you can do.

1. If your videos/images are uploaded to a download site (4shared, Megaupload, etc) your best bet is to contact them first, give them the links to your downloads and request their removal. Upload sites are more apt to respond quickly as this violates their policy.

2. Contact the website that is posting your videos/images by using their Copyright violation/DMCA link; this will typically be located at the bottom of the page. If you cannot find one, use their “Abuse” or “Contact” link.

3. Go to netsol.com and do a ‘whois’ on the website posting your videos/images. In some cases you may be able to find the company that host the website and contact them as they may be in violation of the companies terms of service.

While doing the above may not always be successful, they are the steps you need to take to get your videos/images removed from a website.

Maintaining your privacy

There are a number of things that you should take into account when camming.

Browsers: Keep one browser for camming, use another for everything else to avoid confusion between performing and your personal life.

Facebook and other Social Media: Create profiles in your performer name; don’t give your real name, location or any other personal information. Both Facebook and Twitter have features to share your location, make sure these are turned off. While these are all useful outlets for promoting your cam career you may not necessarily want this to overlap into your private life.

Family and Friends: In addition to creating separate profiles above, please use the site blocking feature which allows you to block up to three countries/states from viewing your cam. Details on adding a block can be found here

Email: Create an email account for your performer profiles, use this for the site, social media profiles and signups for ID’s on personal messengers such as Skype/yahoo etc. Keep your personal address completely separate.

Getting your own domain:
 This is also an excellent promotional tool. If you choose to sign up for your own domain please make sure that you also purchase the domain privacy protection offered by your registrar . If you do not complete this step a public search of the domain record will reveal your real name and address.

Wish lists: An incorrect wish list setup can reveal your name and address to anyone purchasing from that list. If it is not possible to ensure this won’t be revealed in the setup of that wish list you should only request gift certificates which can be delivered by email. Again keep your personal accounts separate from your performer accounts to prevent mistakes. You can also consider renting a PO box if it is necessary to have a delivery address.

Google Alerts:
 Setup a Google alert at http://www.google.com/alerts for your real name to see how often it is mentioned online as a safety measure. You can also setup an alert for your performer name(s) to monitor the success of your promotional efforts.

Audio: Performing with sound is a good thing to maximize your tips, but be careful if you receive a phone call during your show. Please either mute your microphone or take the call to another room to prevent everyone in your room listening in to the call.