There is no way to tell if someone tipping is fraudulent, but there are things you can look for to protect yourself that will help keep it to a minimum and also benefit your fellow broadcasters.
You can see when someone became a member of CAM4 by checking their profile. Brand new users tipping large amounts may be an indicator of fraud.
Please keep in mind that not all new members are fraudulent. Someone with a longer history at CAM4 does tend to be safer but there is always a possibility of a member contacting their bank and stating they did not make the purchases (chargeback).
There are things you can look for during your show that should be a red flag as possible fraud. Here are a few:
- If you are chatting while clothed (not performing) and someone tips you – especially large amounts and they are not a regular.
- Someone tipping you more than requested.
- Someone tips without chatting or making a request – especially if “requests” is one of your goals.
- Someone tips and then immediately leaves the room.
Most tippers, especially new ones, will tip in small numbers to see if a broadcaster will follow through with goals or requests.
Rule of thumb: someone spending money wildly may not be spending their own.
Track Your Fraud
If you have repeat fraud from a particular country it may be time to add that country to your block list.
What Do I Do If I Suspect Fraud?
If at any time you feel someone is fraudulent and wish to refuse their tip, please notify us at email@example.com and we will take care of that for you.
Please keep in mind that all tokens tipped are purchased through one of our processors. Voids are tokens that were purchased with a stolen credit card or the tipper contacted their bank stating they did not make the purchase.
There is no such thing as ‘fake tokens’. Token adders are exe files that are designed to steal your log-in and compromise your account and should never be clicked on. If you find a link to a token adder please report it to us at: firstname.lastname@example.org so we can have it removed.