Want to make your videos pop, sparkle, or turn heads on social?  We’ve got your back.

While CAM4 doesn’t offer built-in editing tools, there are excellent free or freemium editors available that can help you polish your offline content, whether it’s for your Activity Feed or simply enhancing your social media presence.

Here’s a shortlist of some fan-favorites you can explore:

🔥 CapCut

• Platforms: iOS, Android, Windows, macOS, web
• Why you’ll love it: Super beginner-friendly, full of trending TikTok-style effects, filters, and auto-captioning. Great for quick cuts and stylish highlights.
• Best for: Creators who want fast, eye-catching edits with zero stress.
• Heads up: No watermark, unless you’re using premium features.

Where to Learn More:
CapCut has in-app tips and a whole Tips & Tutorials section.

• Official YouTube: @CapCutOfficial
• Community: r/CapCut
• Quick search: CapCut beginner tutorial or CapCut TikTok effects

💻 Microsoft Clipchamp

• Platforms: Windows, browser, iOS
• Why you’ll love it: It’s built right into Windows 11 and works great in your browser—tons of templates (like “stream highlights”) and an easy drag-and-drop setup.
• Best for: Windows users, low-powered PCs, or anyone wanting quick edits with screen recordings or webcam overlays.

Where to Learn More:
Clipchamp has pop-up tutorials built right into the editor.

• Official YouTube: @clipchampcom
• Try searching: Clipchamp editing basics, or how to crop in Clipchamp

🍏 Apple iMovie

• Platforms: macOS, iOS, iPadOS
• Why you’ll love it: Classic, clean, and easy. It guides you with templates and looks sharp without needing design skills.
• Best for: iPhone or Mac users who want to go from “meh” to “movie trailer” in minutes.

Where to Learn More:

• Apple’s Guide: support.apple.com/imovie
• Community: Apple Support Forums
• YouTube search: iMovie beginner tutorial or iMovie vertical video 

⚡ Adobe Premiere Rush

• Platforms: iOS, Android, macOS, Windows
• Why you’ll love it: Edit on your phone, finish on your laptop. It’s a slick, no-fuss tool for cutting clips, cleaning up sound, and layering effects.
• Best for: Those who are already using Adobe tools or want cross-device flexibility.

Where to Learn More:
Rush has built-in guides and Adobe’s official Learn Premiere Rush portal.

• Community: Adobe Forums
• YouTube search: Premiere Rush, how to edit video

Key Features of Simple Editors

🎨 Honorable Mentions (Advanced but FREE!)

If you’ve got time, techy vibes, or a powerful computer:

DaVinci Resolve (Windows/macOS/Linux) – Pro-level with a steep learning curve

Where to Learn More:

• Blackmagic Training Center: Blackmagic Design
• Forums: forum.blackmagicdesign.com
• Reddit: r/davinciresolve
• Search: DaVinci Resolve beginner tutorial

Kdenlive (Open Source, Windows/macOS/Linux) – Surprisingly powerful and customizable

Where to Learn More:

• Manual: Kdenlive Manual
• Reddit: r/kdenlive
• YouTube search: Kdenlive basics or Kdenlive 2025 tutorial

📌 Remember: These editors are not integrated into CAM4, so you’ll need to download or use them separately. But they’re powerful allies in making content that sells and stands out.

Introduction:

Welcome to the Offline Private Shows (OPS) Notifications FAQ. This guide will help you set up and manage notifications, availability, and pricing for your private shows on CAM4. If you have questions about the process, this guide will provide clear, step-by-step instructions.

OPS Notifications Modal:

You’ll see a feature highlight modal when you log in after participating in an OPS. This modal introduces the new “Private Show Settings” area, where you can manage your OPS notifications and settings. You can access this area by clicking the “Get Started” button. The modal will stay visible until you complete the setup, change the notifications area, or dismiss it.

Private Show Settings Area:

The “Private Show Settings” area in the Broadcaster Dashboard allows you to:

• Make your OPS schedule visible.
• Adjust your OPS or Private Show pricing.
• Configure your notification channels.

This area is divided into three sections:

1. Notifications: Set up your preferred notification channels.
2. Private Show Availability: Define the days and times you’re available for OPS requests.
3. Pricing: Adjust the pricing for your private shows.
   
   

Notifications:

The “Notifications” section in the “Private Show Settings” area is designed to ensure you never miss an OPS (Offline Private Show) request. This section allows you to configure how and where you receive notifications about OPS requests, ensuring you’re always informed when a viewer wants to connect with you, even offline.

Available Notification Channels:

1. Browser Notifications:

   • Overview: Browser notifications are quick pop-ups on your screen, regardless of which website you’re on, as long as your browser is open.
   • Enabling: To enable browser notifications, toggle the switch on the right side of the “Browser Notifications” option. If your browser has notifications disabled or blocked, an error message will appear, guiding you to enable them. Different browsers (e.g., Chrome, Firefox, Safari) have different settings for enabling notifications, and the system provides guidance specific to your browser.
   • Mobile Browsers (iOS): For iOS users, browser notifications require additional steps. You must add the web app to your home screen and access it to enable notifications.
     
     

2. C4 Broadcaster Notifications:

   • Overview: These notifications are sent through the C4 Broadcaster app and inform you about OPS requests directly on your mobile device.
   • Enabling: Toggle the switch to activate notifications via the C4 Broadcaster app. When a notification is received, it appears similarly to a call, making it easy to respond quickly.

3. Email Notifications:

   • Overview: Email notifications send you detailed information about OPS requests directly to your inbox, ensuring you have a record of the request.
   • Enabling: Toggle the switch to enable email notifications. Ensure you have the correct email preferences in your account settings under “Emails & Notifications.” Specifically, the option “Receive notifications relating to your CAM4 account” must be enabled. If this setting is turned off, the system will notify you and provide a direct link to adjust your preferences.

4. SMS Notifications:

   • Overview: SMS notifications send a text message to your mobile phone whenever an OPS request is made.
   • Enabling: To activate SMS notifications, toggle the switch and ensure your phone number is correctly registered and validated. You can do this by adding a new number in the “Private Show Settings” area and following the validation steps provided.
   • Two-Factor Authentication: Note that the phone number used for SMS notifications may also be used for SMS Two-Factor Authentication (2FA). If 2FA is enabled, you’ll be guided through the necessary steps to ensure your notifications are correctly configured.

Customizing Notifications:

• Multiple Channels: You can enable one or more notification channels simultaneously. This lets you receive notifications through multiple methods, ensuring you’re always informed, regardless of your current activity or location.

• Channel Conflicts: Some notification channels may be influenced by other account settings (e.g., email or SMS). These dependencies are marked with an info icon “ⓘ” next to the respective channel, alerting you to review and adjust related settings if necessary.

Troubleshooting Notifications:

• Browser Issues: If you’re not receiving browser notifications, double-check your browser’s notification settings. Ensure notifications are allowed for the CAM4 site and the browser is not set to “Do Not Disturb” mode.

• Email Deliverability: If you’re not receiving email notifications, verify that your email address is correct and that notifications aren’t being filtered into your spam or junk folder. Adjust your email filters to ensure that messages from CAM4 are always delivered to your inbox.

Best Practices:

• Enable Multiple Channels: For maximum coverage, it is recommended that you enable more than one notification channel. This ensures that even if one channel fails, you’ll still receive notifications through another method.

• Regularly Review Settings: Periodically review your notification settings, especially after changing your account or updating your mobile device or browser. This ensures that all channels remain active and properly configured.

• Stay Informed: By configuring your notifications effectively, you can stay informed about OPS requests in real-time, helping you respond promptly and maintain strong engagement with your audience.

Private Show Availability:

The “Private Show Availability” section allows you to define when you can accept OPS requests from viewers. This is crucial for maximizing your engagement and ensuring that your fans know when to request a private show with you, even when you’re not actively online.

Configuring Availability:

1. Day Selection:

   • You can select specific days when you are available for OPS requests. For example, you can be available only on weekdays, weekends, or any combination of days that suits your schedule.

2. Time Intervals:

   • You can configure up to three-time intervals for each selected day. This allows you to break up your availability throughout the day. For instance, you might choose to be available in the morning, afternoon, and evening on a given day.
   • To set a time interval, select the day, then choose a predefined option like “All day” or “Custom Time” to enter specific start and end times. Click “Add time slot” to include each interval.

3. Day Groups:

   • You can group multiple days and apply the same time intervals to those days. For example, you could create a group for “Monday, Wednesday, and Friday” with one set of time intervals and another group for “Saturday and Sunday” with different time intervals.
   • This feature is especially useful if you have a consistent availability pattern across multiple days.

4. Editing and Removing Availability:

   • You can return to this section anytime to edit or remove your availability settings. Select the day or day group you want to modify, make changes, and click “Save” to update your settings.
   • If you need to start over, you can remove all existing time intervals and day groups and create new ones from scratch.

Profile Visibility:

• Once you’ve configured your availability, these settings will be displayed on your profile page under the “Detailed Bio” section. This ensures that viewers can easily see when you are available for OPS, increasing the likelihood of receiving requests during your preferred times.

• For desktop users, this information appears on the left side of the profile page. For mobile users, it’s shown directly beneath the main profile information, ensuring visibility across all devices.

Messenger Integration:

• Your configured availability is also integrated into the Messenger area. If a viewer attempts to send an OPS request offline and outside your set availability, the request button will be disabled. This helps manage expectations and ensures viewers know when you’re available for private shows.

• Having your schedule prominently displayed on your profile and in the Messenger area enhances your connection with your audience, making it easier for them to plan their interactions with you.

Best Practices:

• You should set your availability when you’re open to engaging with viewers but may not be actively online. This allows you to maximize your earnings by accepting OPS requests during off-peak hours.

• Regularly updating your availability based on your schedule and viewer engagement trends can help optimize your OPS interactions and increase viewer satisfaction.

Pricing:

The “Pricing” section within the “Private Show Settings” area is where you can set and adjust the rates for your Offline Private Shows (OPS) and regular private shows. By carefully configuring your pricing options, you can cater to various viewer preferences, maximizing your appeal and earnings.

Setting Your Prices:

1. Understanding Pricing Structure:

   • The “Pricing” section allows you to define different price points based on the duration of the private shows you offer. This flexibility enables you to accommodate short interactions and longer, more personalized sessions.
   • You can set up multiple time blocks, each with its rate. This structure allows you to appeal to viewers who may only want a quick interaction or those looking for a more extended experience.

2. Configuring Time Blocks:

   • Short Duration (e.g., 1 minute): This is ideal for quick interactions or for viewers who want a brief taste of what you offer without committing to a longer session.
   • Medium Duration (e.g., 2-5 minutes): This is a popular choice for viewers who want a more meaningful interaction without a long-term commitment.
   • Long Duration (e.g., 10+ minutes): This is perfect for dedicated fans who want to spend more time with you in a private setting. Offering a slight discount for longer sessions can encourage viewers to choose these options, increasing your overall earnings.
   • To set a time block, select the desired duration, enter the corresponding price, and click “Save.” You can add multiple time blocks to cover various preferences.

3. Adjusting Prices:

   • Prices can be adjusted at any time to reflect changes in demand, special promotions, or evolving preferences. It’s advisable to regularly review your pricing to ensure it remains competitive and aligned with the value you offer.
   • If certain time blocks are more popular, consider adjusting those prices accordingly. For example, if demand is high, you might increase the price for shorter durations or offer discounts on longer sessions to encourage more extended interactions.

4. Best Practices for Pricing:

   • Competitive Pricing: Research similar profiles and consider setting competitive prices that reflect the unique experience you provide. Avoid setting too low, as this might devalue your services, but ensure they’re not prohibitively high.
   • Special Offers: Periodically offering discounts or promotions can attract new viewers and encourage repeat business. For instance, offering a discount on longer sessions during off-peak hours can help fill your schedule and boost your earnings.
   • Transparency: Displaying your pricing on your profile and in the Private Show Settings area helps set clear expectations for viewers. Transparency builds trust and reduces the likelihood of misunderstandings or dissatisfaction.

5. Managing Viewer Expectations:

   • Be clear about what each time block offers to avoid any confusion. If specific shows or activities require more time, ensure viewers know this upfront.
   • You can include descriptions or notes in your profile or during interactions to communicate what pricing tiers cover, helping viewers choose the option that best suits their needs.

Impact on Earnings:

• By strategically setting your prices, you can create a pricing structure that appeals to a wide range of viewers while maximizing your earnings. Balancing affordability with value ensures you attract and retain viewers, leading to more consistent OPS requests.
• Remember that your pricing reflects the unique experience you offer. Adjusting it based on demand and viewer feedback can help you optimize your income while maintaining a loyal fan base.

Monitoring and Adjusting:

• After setting your prices, it’s important to monitor their performance. If you notice that certain price points are underperforming or that viewers frequently choose certain durations, adjust accordingly to better meet demand.
• Utilize any feedback from viewers to refine your pricing strategy. Regular adjustments can help you stay competitive and ensure your OPS offerings remain attractive to your audience.

Support for Pricing Adjustments:

• If you’re unsure how to set or adjust your prices or need assistance with the technical aspects of configuring the “Pricing” section, CAM4’s Customer Care Team is available to help. They can guide best practices, market trends, and technical troubleshooting to optimize your pricing strategy.

Conclusion:

The “Private Show Settings” area, including its key components—Notifications, Private Show Availability, and Pricing—offers a comprehensive suite of tools to enhance your OPS (Offline Private Shows) experience on CAM4. By taking the time to properly configure these settings, you ensure that your interactions with fans are seamless, timely, and tailored to your preferences.

Maximizing Your OPS Experience:

• Notifications: By setting up multiple notification channels, you never miss an opportunity to engage with your audience. Whether you’re notified via browser, email, SMS, or the C4 Broadcaster app, these channels keep you connected, even offline. This ensures your fans can reach you at the right time, enhancing their experience and boosting your potential earnings.

• Availability: Configuring your Private Show Availability allows you to manage your time effectively, ensuring that OPS requests align with your schedule. Displaying this availability on your profile and in the Messenger area provides clear communication to your viewers, helping them know exactly when you’re available for private interactions.

• Pricing: Setting competitive and flexible pricing for your private shows ensures you cater to various viewer preferences. Offering multiple duration options makes your services accessible to a broader audience, increasing the likelihood of receiving OPS requests.

Staying Engaged and Responsive:

Effective use of these settings improves your interaction with viewers and fosters a sense of professionalism. Fans appreciate knowing when and how they can reach you, and the ability to respond promptly to OPS requests enhances their satisfaction and loyalty. Regular communication and availability build stronger relationships with your audience, leading to more consistent and higher earnings.

Continuous Improvement:

Remember, the features and tools in the “Private Show Settings” area are designed to evolve based on user feedback and technological advancements. It’s a good practice to regularly revisit this area to ensure your settings remain aligned with your goals and to take advantage of any new features that might enhance your OPS experience further.

Support and Further Assistance:

If you encounter any issues or have questions about configuring your settings, CAM4’s support team can always assist. Don’t hesitate to reach out if you need help troubleshooting notification issues, adjusting your availability, or fine-tuning your pricing strategy. The goal is to ensure you have all the tools and support you need to maximize your time on CAM4.

Final Thoughts:

By effectively utilizing the “Private Show Settings” area, you’re taking a proactive step toward optimizing your presence on CAM4. These tools help you manage your time and interactions more effectively and build a stronger connection with your audience. You can look forward to a more organized, responsive, and profitable OPS experience with the right settings.

OBS Guide – Video

Before installing OBS please do a speed test using http://speedtest.xcdnpro.com This will test your connection with our servers.

Based on your results here are our recommendations regarding the resolution and Bitrate (you will need to set this once you configure OBS)

1. Download OBS software from https://obsproject.com/download 
    Please Note: There is a phishing campaign at the moment that encourages downloading OBS from non-official sites. Please make sure you download the version available on the official website only

• Select the Operating System (Windows / MacOS / Linux)

• Click on Download Installer

2. Once the download is finished, install the application
3. Open OBS software
4. The first time you open OBS you will be asked if you want to Auto Configure OBS → Click CANCEL

5. Click on + To add a new Video Source

• Select Video Capture Device
• Input desired name
• Check “Make source visible”
• Click OK

• Device: Select desired Webcam (ex: Logitech C920)
• Check “Use Preset”
• Resolution: Select the Recommended resolution based on the speed test
• Frame rate: 30
• Click OK

6. Click On SETTINGS

• Choose the STREAM TAB

• Select Service → Show All… → CAM4

• Select Server → CAM4

• In order to get the Stream Key you need to open the Broadcast Window on Cam4
• Choose External Encoder
• Choose Get Stream Key
• Copy the Stream Key

  

• Choose External Encoder
  
• Choose Get Stream Key

  

• Copy Stream Key

• Paste the Stream Key from cam4 into the input field

• Choose the OUTPUT TAB

Go to Output Mode – Select Advanced from the dropdown list

IF Encoder is x264 use the following settings:

• Rate Control: CBR
• Bitrate: Based on internet speed (see above table)
• Keyframe Interval (seconds, 0=auto): 1 CPU Usage Preset (higher=less CPU): veryfast or superfast (depending on hardware)
• Profile: main
• Tune: zerolatency x264 Options (separated by space): bframes=0
• Note: For x264 options you need to copy+paste the values manually

IF Encoder is QuickSync use the following settings:

• Check the box for Enforce streaming service encoder settings
• Target usage: balanced
• Profile: main
• Keyframe Interval (seconds, 0=auto): 1
• Async Depth: 1
• Rate Control: CBR
• Bitrate: The one recommended (see above table)
• B frames: 0
• Check the box for Content Adaptive Quantization

7. Choose the VIDEO TAB

• Base (Canvas) Resolution: Use the recommended resolution based on the speed test (ex: 1280×720)
• Output (Scaled) Resolution: Use the same resolution as the Base (Canvas) Resolution
• Downscale Filter: Bilinear
• Common FPS Values: 30

8. Choose the ADVANCED TAB

• Scroll down to Network Area and check the following box: “Dynamically change bitrate to manage congestion”

9. Click OK
10. Click Start Streaming

11. Open Broadcast window on CAM4 → Select External Encoder
12. Allow flash (if it asks for it 1.1)
13. Click Start Broadcast (1.2)

Related Articles

• OBS tips and Tricks
• OBS Virtual Camera
• What is external encoding?

• Show / Hide video button for better performance → Recommended for outdated hardware

When the Led indicator is Green (Show Video) the video is displayed on the left side of the chat. In this situation there will be more resources used for streaming

When the Led indicator is Black (Hide video) the video will be replaced by a “black cover”resulting in less resources being used while broadcasting

• the Video Capture in OBS does not fit the whole screen

In case the image appears as in the above screenshot, you need to Select the Video Capture Device (a red rectangle will appear when selected) → Transform → Fit to Screen

Broadcast Quality

OBS offers feedback and metrics related to the ongoing broadcast such as CPU Usage, Time since starting broadcast, FPS, Dropped Frames, and Bitrate

A green square means that everything is working perfectly, as opposed to a red square indicating there are some issues that maybe caused by high load of CPU, network etc.

In case of HIGH CPU Load close any other windows that you might have (ex: if you have 10 tabs opened in your browser and you don’t need them it’s better to have them closed)

In case of issues with FPS / Bitrate / Dropped Frames – revise the Streaming settings and go down a resolution. In case you’ve initially opted for 1280×720, go down a resolution and see how that works.

Related Articles

• OBS Guide
• OBS Virtual Camera
• What is external encoding?

For an optimal streaming experience on CAM4 please use the ‘OBS External Encoder’ option. We suggest using the ‘OBS Virtual Camera’ option only if you intend to stream on multiple sites simultaneously, or if your primary camera isn’t working on CAM4.

1. Download OBS software from https://obsproject.com/download. Select your Operating System (Windows / MacOS / Linux)

• Click on Download Installer

2. Once the download is finished install the application
3. Open OBS software
4. The first time you Open OBS you will be asked if you want to Auto Configure OBS → Click CANCEL

5. Click on + To add a new Video Source

• Select “Video Capture Device”
• Input desired name
• Click OK

• Device: Select your desired Webcam (ex: Logictech C920)
• Check “Use Preset”
• Click OK

1. Open broadcast window on CAM4

! NOTE: You may need to restart your computer to see the Virtual camera in the list

7. Start Virtual Camera

8. Select the OBS Virtual Camera from the drop-down menu in the CAM4 broadcast window

Related Articles

• OBS Guide
• OBS Tips & Tricks
• What is external encoding?

To assist in keeping track of your tippers’ spending behavior to prioritize your attention during a live show. Integrated within your CAM4 chat, this tool now allows you to identify viewers tipping habits!

Note: Gold members who have chosen to watch and tip anonymously will remain anonymous in this feature

Can’t see or use your camera and microphone set up when choosing the Regular Streaming broadcast mode on Cam4?

Please make sure that you are logged into Cam4 and can access the Regular Streaming tab after pressing the Broadcast button

I get a message that my camera or microphone is blocked or disabled.  No camera or microphone appears on my CAM4 broadcast window.

The camera and/or microphone are blocked/disabled in your browser. Please enable them by clicking the X button next to Blocked Temporarily (Firefox)

Next, refresh your Firefox browser window and then select Allow within the popup prompt. The camera you are currently using should be shown in that window. If not, use the drop-down arrow and select it.

If you are using Chrome browser to stream, the process is very similar: 

• Click the camera icon located in the upper right corner of your broadcast window as shown below.
• Within the pop-up box, choose Continue Allowing Cam4 to access your camera.
• The camera you are currently using should be shown in that window. If not, simply select it using the drop-down
• Click Done when finished and either refresh or restart Chrome

Opera users, please see  Managing Camera Access and Managing Microphone Access

Please note: This may require a browser restart rather than just a page refresh as any open tabs or browser windows may interfere with the change.

Your camera and/or your microphone could also be in use by another app. In many cases, your browser might not be able to access them directly if they are already in use. To fix this please close any other tabs/browsers or applications that are currently using your camera
( Tip: If your camera in use indicator is lit before reaching the CAM4 website it generally indicates something else is using your cam.)

Problems streaming on more than one platform.

Some may experience issues trying to broadcast on multiple platforms.  If this is an issue, you will need to create a virtual cam while only using one physical cam. The most common option would be to use the Virtual Camera option within OBS. This will give you an additional cam listed as OBS Virtual Cam which can be selected in the same manner as mentioned at the start of this article.

1. Install OBS Studio. It can be downloaded here
2. Open OBS Studio
   • Select Start Virtual Camera in the main OBS window
   • Open your browser and log in to Cam4
   • Click the Broadcast button and select Regular Streaming
   • Choose OBS Virtual Camera as your webcam.
   • You do not need to press Start Streaming in OBS
   • Press the Go Live button on Cam4 and start streaming

Frequently Asked Questions

Why does my streaming disconnect sometimes after a couple of minutes of streaming with a message called “Disconnected due to poor network” ?

C4Broadcaster has a built-in mechanism in which it adapts the quality of the stream depending on your network condition (both wi-fi and mobile data). In general, disconnecting occurs after a certain time period due to the stream becoming unviewable because of the bad network conditions, so we automatically disconnect you.

In order to let you know when you’re in a zone where the signal strength of the network is low, we have added a signal icon with three tiers of colors. When pressing the icon, a popup is shown with extra details regarding your estimated network speed and network connection quality.

Why is there a size limit for uploading videos on the MyShop from inside C4Broadcaster?

C4Broadcaster’s main role is to enable broadcasters to stream and record their shows from anywhere. Videos uploaded from the application must have a maximum size of 100MB. Videos larger than that should be uploaded from the your device’s browser or from a PC.

Why can’t I see the chat, see viewers or notifications?

If the chat connection fails, you won’t be able to see chat messages, the viewers count or tips received. Keep an eye on the chat connection indicator on the main chat room.
Note that even in case the chat connection is down, the streaming is a separate component which can work in parallel.

Having problems logging in, what should I do?

Please make sure the credentials you are using are correct. If you receive a “Server is unreacheable error” then please follow the instructions in the error.
If you’re still having problems, please contact CAM4 support

Face masks and image filters are not available on my device

Not all devices support face masks and image filters. We are doing our best to support as many devices as possible.

Having issues with pairing/connecting my Lovense device

Please make sure that Bluetooth is turned on and the GPS sensor is active. If it still doesn’t work, then the device may not compatible with your phone

How can I silence, kick or ban someone from the chat?

The Moderation Popup can be opened by long-pressing on a chat message from a viewer. This will allow executing certain actions towards or against that user.
The supported actions are:

• Add as friend / Remove friend

• Add as favorite / Remove favorite

• Add as moderator / Remove moderator

• Silence / Unsilence

• Kick

• Ban

Additionally, the private show rating, the gold membership status and the avatar of the user are shown.

How can I contact customer support from the application?

Open the menu by sliding from left to right and click on the Customer Support item to open Intercom. From there, follow the steps needed to open a chat with a customer support representative.

How can give feedback on the application?

We always welcome feedback from our users and our application is tailored on their needs. Opening the Intercom from the menu is the simplest and fastest way to talk to a CAM4 representative and propose your ideas!

How can I access account management features such as the broadcaster dashboard via C4 Broadcaster?

The menu allows you to navigate between sections of the application. In order to access it, swipe from left-to-right.

The menu gives you the ability to access: Your broadcaster dashboard Manager your documentation Upload a video (max limit. 100MB) Handle your incoming friend requests Contact support via Intercom FAQ Start the tutorial Logout

How can I see the insights of my broadcasts?

Open the menu by sliding from left to right and click on the Broadcaster’s Dashboard item. It will open the broadcaster dashboard and from there you can go to the Insights Tab

My camera preview is too dark, what can I do?

If your camera preview is too dark, swipe right-to-left and toggle the “Increase camera brightness” option. This should allow the camera to capture more frames while reducing the framerate of the video. Recommended for usage in dark environments

I have updated my application and it doesn’t work anymore

If after an update, you are experiencing issues with the application, please contact the CAM4 support so we can address this issue as quickly as possible and offer you a solution for the best experience.

How do I turn off my microphone?

Swipe from the right of the screen to open the menu, then turn the microphone toggle off. If the option is not present then unfortunately it is not possible for your device.

Can I set a moderator from C4 Broadcaster?

Yes, long click on a user’s name will bring up the moderation popup. From there, you can add him as a friend/favourite or as a moderator.

Can I set a password for my room?

No, password-protected private rooms are not available on C4 Broadcaster

How can I have my viewers’ chat messages translated?

To enable the Chat Translator on C4Broadcaster, go to the Settings page and look at the Chat Settings category.

You can enable the chat translator by pressing on the toggle on the row.

To change the translator language, select the desired one from the languages list

Streaming tips:

The network conditions are key to a good streaming experience. Wi-Fi is usually recommended since it’s more stable than an indoor mobile data connection. Also, keep an eye on the signal state of the network, going too far from the router or going in certain places where the signal is low, might disrupt the streaming experience both for you and your viewers.

Lightning is another key component to a good streaming experience. Usage of the device’s flashlight is recommended in dark rooms or environments, as well as turning on the Increase camera brightness.

Keeping the device steady will also contribute to a good experience. Using phone stands or selfie sticks might prove useful.

If you own an eligible Samsung device, you can use Your Phone app to mirror your screen onto your PC.

In order to pair up your Lovense device with C4Broadcaster, you need to do the following steps:

• Press and hold the power button on your Lovense device

• Open up C4Broadcaster, go to the Settings page and click on the Lovense toggle

• A popup will appear with devices found around your mobile phone

• Click on the device you want to pair. A notification will appear on top once the pairing has been successful.
  
  

  Note:

  After an initial pairing, each time you will start the Lovense device after entering C4Broadcaster, it will be automatically connected to your phone