How Do I Improve My Broadcast Quality?

If you are noticing that the image quality of your broadcast is poor or if your viewers are complaining about choppiness, lag or blur the following tips may improve your stream.

 

Which browser are you using? CAM4 recommends that you broadcast in GoogleChrome. Mozilla Firefox and Safari are also good options.

 

Are you using a WIFI connection? Stay close to the router to make sure you have maximum WIFI signal or try connecting your computer to your router using a network cable.

 

Is your laptop plugged-in? If you are broadcasting from a laptop make sure it is plugged into the power source. While running on battery, the performance decreases considerably.

 

Are you running other applications? It is recommended to close all unnecessary programs while broadcasting. These utilize computer as well as Internet resources and this affects the quality of your broadcast.

 

Do you use the Auto resolution? It is recommended to choose Auto in the resolutions list when you start the broadcast so that CAM4 may automatically choose the best settings suited for your computer configuration.

 

Do you have a good webcam? USB external cameras are in general better than integrated cameras. It is recommended to use an HD and high frame-rate camera.

 

Do you have a bright room? Make sure you have enough light in room you broadcast from to avoid blur in you show.

 

How fast is your computer? Make sure that you have the right computer configuration for the video quality that you expect. See our recommendations bellow.

 

 

Minimum Configuration

Medium Configuration

Recommended

Configuration

Suitable for

Broadcasting with Flash at low resolutions (320×240 or 460×360) but even though the quality might not be good enough.

Broadcast on Flash or OBS at medium resolutions (640×480 or 800×600).

Allows broadcasting in HD resolutions (1280×720 HD or higher) with both Flash and OBS.

CPU

Intel® Core™ i3

Intel® Core™ i5

Intel® Core™ i7

RAM

4GB

4GB

8GB

Graphics Adapter

Integrated

Integrated

Integrated (Intel) or Dedicated (nVidia)

Internet Connection

>1 Mbps Upload Speed

> 2 Mbps Upload Speed

>5 Mbps Upload Speed

 

To determine the speed of your Internet connection, access http://www.speedtest.net and then click GO. Check that you have good quality on both Download and Upload.

 

Important: The recommendations above are based on the assumption that you are only broadcasting on CAM4. If you broadcast on multiple sites simultaneously you will require a more powerful configuration and a superior internet connection. 

 

Did you try broadcasting with an external encoder? OBS is an external encoder that offers better performance than the Flash encoder. Try broadcasting in OBS – you will see the difference in the quality of your video stream.  For more info, see https://www.cam4.com/faq/open-broadcaster-software-obs.If you need any assistance with OBS configuration or guidance for broadcasting with external encoder, feel free to contact CAM4 Support.

 

Is your audio lagging? If you are using a USB webcam, make sure your audio source is set to the USB webcam in your Flash settings, and that you are using the latest drivers.

 

What version of Flash are you using? Make sure that your Flash Player is upgraded to the latest version. When the browser asks you to upgrade Flash, just do it. See https://helpx.adobe.com/flash-player.html for determining which Flash Player version you currently have and for how to upgrade to the latest version. Flash Player is pre-installed on Google Chrome and updates automatically.

Cam2Cam – Broadcaster FAQ

Do I earn more tokens by using Cam2Cam?

Cam2Cam is a free feature – there is no added token cost for enabling Cam2Cam.

However, like all features on Cam4, you may decide on your own token price in the form of a tip or Cam4 Gift as a cost to accept Cam2Cam requests from viewers.

Cam2Cam may also earn you more tokens by keeping viewers engaged in your Private Shows, which earn you tokens per minute.

How do I enable Cam2Cam for my Private Shows?

Cam2Cam requests are enabled by default in your Private Show Settings.

cam2cam settings

 

To disable or re-enable Cam2Cam, uncheck the box in Private Show Settings.

What can spies see during a Cam2Cam Private Show?

During a Cam2Cam Private Show, your spies can still see your video, but cannot see the video of your Cam2Cam viewer.

Spies cannot hear audio for either you or your viewer.

How do I accept Cam2Cam requests?

If you have Cam2Cam enabled, viewers will be able to make Cam2Cam Private Show Requests in the same way normal Private Show Requests are made.

Pending Request

The pop up for the Private Show Request will specify whether Cam2Cam has been requested.

Cam2Cam Popup

 

 Viewers may also request Cam2Cam mode during a regular Private Show. You will receive a new request notification in this case.

Cam2Cam Request

After clicking accept, Cam2Cam mode will begin.

Can I use Cam2Cam in Private Cam Mode?

Cam2Cam is restricted to Private Shows currently, but will be expanded to Private Cam Mode in the future!

How do I switch cams?

If you are a laptop user who wishes to use an external cam instead of the built in cam, or if you wish to use two cams to change view during your show please do the following

Right click where the video appears.
Click “Settings” on the menu that appears.
Click the “webcam” icon.
Select the cam you wish to use from the dropdown list.

I don’t want previous broadcast images in my profile?

  • Click the small cogwheel in the upper right right of your screen,
  • Select My Account from the menu
  • Choose My CAM4 from the menu on the left
  • Scroll down to Profile Display Options
  • To hide previous broadcast images remove the checkmark against the first item in the list Show previous broadcast images:
  • Click Save Changes