Why has my credit card been declined?

Sometimes an order may not go through because your credit card is declined. Only your credit card issuer or financial institution can confirm the specific reason for a declined credit card.

If you have contacted your credit card issuer or financial institution and they state there is not a problem we can only suggest that you contact the billing processor for additional information.

If your credit card information is saved and you wish to try a different credit card you will need to remove the one-click option in your profile so you can enter your new card details.

Log into your cam4.com account.
Click MY ACCOUNT in the orange bar, upper right of your screen.
Click PAYMENT OPTIONS in the left hand menu.
UNtick the box beside “enable one-click”

If you wish to keep this card information on file simply tick the box beside “enable one-click” and it will store your new card details.

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