CAM4 Twitter Connect

Cam4’s Twitter Connect feature allows broadcasters to live-tweet while they broadcast, making promoting their shows and getting more viewers easier than ever!

After integrating your Twitter account into Twitter Connect, you can tweet right from the broadcast window during a show – promoting your show to all of your fans and followers.

 

InPrivate, Stealth & Incognito browsing

Various browsers offer the option to turn on a Privacy Mode and this may interfere with our ability to set cookies on your computer, which makes it difficult or impossible to log in or navigate this website. So if you notice you are being logged out on page change or that something is not working as it should, it may be necessary to disable the privacy mode while visiting the site.

Why has my credit card been declined?

Sometimes an order may not go through because your credit card is declined. Only your credit card issuer or financial institution can confirm the specific reason for a declined credit card.

If you have contacted your credit card issuer or financial institution and they state there is not a problem, we can only suggest that you contact the billing processor for additional information.

If your credit card information is saved and you wish to try a different credit card you will need to turn off the 1-Click Checkout option in your Cam4 account so you can enter your new card details.

  • Log into your CAM4 account if not logged in already
  • Click on your circular profile avatar located at the top right of the page
  • Select My Account within the drop-down menu
  • Select the upper middle tab labeled Account Settings
  • Click the Payments & Subscriptions button
  • Turn the switch next to Enable 1-Click Checkouts for Easier Purchases to the off position

If you wish to keep your card information on file, simply toggle the switch beside Enable 1-Click Checkouts for Easier Purchases to the on position and it will store your new card details.

Deleting Cache and Cookies

If you are having trouble logging in and/or your browser is acting oddly, clearing your cookies and cache might help. Please select your browser from the tabs below for instructions on how to do this:-

  1. Chrome
  2. Firefox
  3. Internet Explorer
  4. Opera
  5. Safari

Chrome

1. Click the Chrome menu Chrome Menu on the right of the browser toolbar.

2. Select Tools

3. Select Clear browsing data.

4. In the dialog that appears, select the check-boxes for the types of information that you want to remove. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything. Click Clear browsing data.

Clear Browsing Data

5. Please restart Chrome.

Firefox

1. On the menu bar, click on the Firefox menu item and select Preferences

2. Select the Advanced panel.

3. Click on the Network tab.

4. In the Cached Web Content section, click Clear Now.

Advanced Panel

5. Close the Preferences window

6. Restart Firefox.

Internet Explorer

1. Open Internet Explorer.

2. On the very right-hand side of the browser, click on the gear icon, also called the Tools icon, followed by Safety, and finally Delete browsing history

Delete Browsing History IE

[Note: If you have the Menu bar enabled, you can instead click Tools and then Delete browsing history….]

3. In the Delete Browsing History window that appears, uncheck all options except the one labeled Temporary Internet files and Cookies.

Delete Options

4. Click the Delete button.

[Note: The Delete Browsing History window will disappear and you may notice your mouse icon go busy for a few moments. As soon as your cursor returns to normal, or you notice the “finished deleting” message at the bottom of the screen, consider your temporary Internet files deleted.]

Delete Confirmation

5. Restart Internet Explorer.

Opera

1. On the “Tools” menu, click Delete Private Data.

Opera Menu

2. Check the following boxes: “Delete all cookies” and “Delete entire cache.” Then click Delete.

Opera Privacy Options

3. Restart Opera

Safari

1. On the “Safari” menu, click Preferences.

Safari Menu

2. On the “Preferences…” screen, click on the Privacy Tab at the top of the window. Then click Details…under the “Cookies and other website data” section

Safari Privacy

3. You will now be presented with a list of websites that have stored your data. Click Remove All

Safari Delete

4. You will now be prompted to confirm your request. Click on Remove Now to confirm the deletion.

Safari Deletion Confirmation

5. Click Done to finish the process.

6. Restart Safari.

How Do I Broadcast On Cam4?

First, sign into your Cam4 account with your username and password at the top of the page. If you don’t already have a free Cam4 account, Click Here to create one.

Click Start Broadcast in the Top Menu.

allow

 

In the Broadcast Window pop-up, click Allow on the Adobe Flash Player settings

Write a status update or room title describing your broadcast. This will appear above your thumbnail in the directory.

Choose the type of show you will be broadcasting. The options will vary based on your gender. Options include Solo, Male Group, Female Group and Male-Female Group.

accessibilitypanel

In the Accessibility menu, your Cam Mode is displayed. Gold Members may choose Private Cam Mode options, including assigning a password for the room.
Click Start Broadcast to begin!

Can I buy a gold membership with tokens?

You can purchase a gold membership with tokens if you have 125 tokens available in your account.

Broadcasters – You will need to complete the following steps (Your account must be verified and approved to make this request):

  1. Log into your CAM4 account
  2. Click on your circular profile avatar located at the top right of the page
  3. Select Broadcaster Dashboard within the drop-down menu
  4. Select Request Payment located on the left side of the page under Payments & Insights
  5. 5. You will need to convert your earnings to tokens. Make sure the payment method is set to Cam4 Tokens and then request an amount of 125 tokens
  6. Click on the green button labeled Upgrade to Gold. This is located at the top right of the page.

 When the purchase screen appears, you should see the Cam4 Tokens Card.

If you cannot see the Cam4 Token card to make the purchase, this means you have 1-Click Checkout enabled in your account.

  • Log into your CAM4 account if not logged in already
  • Click on your circular profile avatar located at the top right of the page
  • Select My Account within the drop-down menu
  • Select the upper middle tab labeled Account Settings
  • Click the Payments & Subscriptions button
  • Turn the switch next to Enable 1-Click Checkouts for Easier Purchases to the off position

You should now be able to click on the green UPGRADE TO GOLD button and see the card.

NOTE: You will need to make sure you maintain a minimum of 125 tokens in your account each month to continue renewing the membership