You have several tools available to deal with rude members in your chat. To access moderation options:

Click on the username of the viewer in the chat message OR click the 3 dots next to their name in the userlist, then select one of the following:

Moderation Options

Kick – Removes the user from the room, but they can return.

Ban – Removes the user from the room permanently.

Silence – The user may remain in the room, but they may no longer use the chat.