Over the last couple of weeks, there have been some major changes on CAM4, most notably bringing over everything relating to earnings and payouts to CAM4 from Cam4bucks.
The move was not bug-free, but the vast majority of the cases are now resolved and we’re still working hard with the performers who have remaining issues in order to resolve the situation as quickly as possible.
This included payment processing issues, incorrectly reported earnings, as well as issues with getting verified.
In a particular case, some tokens were incorrectly added to available earnings during the transition. While this was quickly noticed, some took advantage before we could intervene.
Upon finding the error those tokens were removed but as a portion of these tokens had already been used to tip, gift, or otherwise transferred, they also had to be removed from the accounts they had been transferred to.
For transparency purposes, we are marking these your Performer Dashboard under Insights > Adjustments.
We apologize for the inconvenience
The CAM4 Team