- Uninstall flash using the uninstaller appropriate to your operating system from http://kb2.adobe.com/cps/141/tn_14157.html
- Go to adobe.com and download/install the latest version of the flash player.
- In the Flash settings panel, you go to Global Storage Settings, and check the box labeled “Allow third-party Flash content to store data on your computer. Make sure the slide control is set to permit 100k of storage http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
- In the flash settings panel under privacy make sure both your cam and mic are set to allow for edgecast.cam4s.com
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